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With remote or hybrid working now the norm for millions of people globally, this has created demand for products that help teams work cohesively from disparate locations. In truth, there is a lot of data to parse and takeaways to garner from G2вЂ™s rankings, but there are some overarching broad trends worth highlighting.

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ItвЂ™s worth noting that GitHub, GitLab, and Visual Studio also featured in the top 100 Best Software Products category. Gong also topped the вЂњHighest Satisfaction ProductsвЂќ list, a category that included Zoominfo, SalesLoft, MindTickle, and Seismic in the top five.ДЄnd another new breakout category focused on software development tools also emerged in this yearвЂ™s report, with MicrosoftвЂ™s GitHub topping the list, followed by GitLab MicrosoftвЂ™s Visual Studio AppleвЂ™s Xcode and Postman. The Best Software Products category was topped by Gong, a collaborative AI-powered sales enablement platform, followed by Chorus.ai Amplitude Analytics Salesloft and Sendoso. ItвЂ™s also somewhat revealing that cloud monitoring and management companies such as Dynatrace, LogicMonitor, and AppDynamics not only came out on top in the IT Infrastructure segment, but also emerged in the top 100 overall best software products, charting at 46, 87, and 42 respectively. The demand for hybrid cloud and multicloud environments has increased exponentially, and customers need to identify the best possible IT Infrastructure strategy that not only manages their data-intensive workloads and applications, but at the same time ensures business continuity.вЂќ вЂњIn order for a company to undertake digital transformation, reliable and resilient IT infrastructure has become a must. вЂњThe emergence of cloud infrastructure allowed enterprises to move from a traditional IT hardware space and focus on modernizing infrastructure,вЂќ Furtado Serao told VentureBeat. So, why would IT infrastructure qualify for its own category this year? Well, according to Preethica Furtado Serao, G2вЂ™s team lead and senior market research analyst for cloud infrastructure, it simply comes down to market demand as companies have pursued digital transformation to remain agile and competitive. For the first time, G2 has this year broken out вЂњIT infrastructure productsвЂќ as its own dedicated category, revealing Dynatrace, LogicMonitor, Progress, AppDynamics, and Microsoft (Microsoft SQL Server) as the top five entities. It goes without saying that G2 has a lot of data - data it uses each year to highlight the most well-received software across CRMs, accounting and finance, HR, and more.

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